I'm Srividhya Krishnan
As a seasoned UX strategist and Product Designer with over 12 years of experience, I have developed a deep understanding of the intricate balance between business objectives and customer needs. I have a proven track record of solving complex business challenges while ensuring an exceptional user experience.
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Throughout my career, I have utilized innovative strategies, design thinking, and customer experience design to create effective and scalable digital solutions. I strongly believe that emotions play a critical role in product design, and leveraging the right emotions at the right time is key to achieving success.
In addition to my hands-on experience, I also enjoy mentoring Design Thinking teams to help them solve business challenges through user experience and design thinking sessions. I am passionate about collaborating with others to drive innovation and create meaningful experiences that positively impact people's lives.
Overall, I am a results-oriented, customer-focused professional who is committed to creating exceptional experiences that drive business success.
I am also an active mentor in ADPList .
I played a major role in the design and implementation of “Next-Gen” workplace for my previous company with launch of 20+ products globally and few of these products have bagged the following awards.
Stevie 2022 Asia Pacific - Innovative Achievement in Customer Satisfaction for the Design Toolkit Platform.
I played a major role in conceptualisation and implemention of a home-grown platform called "Design Toolkit" to enable total experience transformation at scale and promote a culture of innovation. It gamifies problem-solving so that it wasn’t perceived as “solving a problem” but rather working on a puzzle or playing a board game. This is envisioned to be a catalyst for digital transformation initiatives and innovations within the organization.
Spearheaded a leadership platform right from conception to delivery. This is an internal-leadership sourcing platform that brings right opportunities to rightful leaders and vice-versa.​ The application:​ Actively Listens to leaders’ career-plans​, Empathetically Captures their mindset w.r.t their current role​, Diligently Holds a stock of leadership opportunities in the organisation​ and Smartly Matches the ‘Supply’ and ‘Demand’​. This platform was awarded the Best Advance in Diversity and Inclusion Innovation - Brandon Hall Group’s Technology Excellence Award (Silver).
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Brandon Hall Group’s Technology Excellence Award (Silver)
My accomplishments in the past
 External Design Thinking sessions |  Design Thinking session to Mobile Center of Excellence teams |  Appreciations received from Universities |
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 ADP List mentoring wrap up |